Shipping policy
Processing Time
Orders are typically processed within 1–3 business days after payment is received.
Orders placed on weekends or public holidays will be processed the next business day.
Shipping Rates & Methods
We offer fixed shipping rates for all orders:
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Standard Shipping: Free (estimated 10–20 business days)
Delivery times are estimates only and are not guaranteed. Delays may occur due to weather, carrier issues, or customs.
International Shipping & Customs
For all international orders:
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Customers are responsible for customs duties, import taxes, or additional fees
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Delivery times may vary depending on local postal services and customs processing
Tracking
Once your order ships, you will receive a tracking number via email (where available).
Tracking updates may take 24–48 hours to appear.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us within 7 days of delivery with your order number and photos (if applicable).
We will work with the carrier to investigate and, if approved, provide a replacement or refund at our discretion.
Changes to Shipping Policy
We reserve the right to update this Shipping Policy at any time. Changes take effect immediately upon posting.
Contact Us
For any shipping questions or issues, please contact: